Our dispatch team endeavours to send all orders with plenty of time to arrive to you by your booked date. We calculate postage times based on your location to ensure that your order arrives on or before your requested delivery date. In the rare case that your dress doesn’t arrive within the specified delivery time, please contact our friendly Customer Happiness Team.
Articles in this section
- Am I eligible for a refund (one-time rental)?
- How much is postage for a one time rental?
- Is there a fee for the delivery and return shipping?
- Can I change my shipping address?
- Can I receive my designer dress on the same day I order?
- How long will it take for my order to be delivered?
- Can I track my items?
- What if my rental period ends on a Sunday or a public holiday?
- How do I know you have received the dress that I returned to you?
- Are there late fees if I return my rental late?