Yes. After we’ve dispatched your item we’ll send you a confirmation email which will include your tracking number and the estimated delivery date. If you do not have a tracking number, please feel free to contact our Customer Happiness Team to follow up your order. You can also track your order on our website - simply log in with your email and go to Orders page under 'My Account' section.
Articles in this section
- Am I eligible for a refund (one-time rental)?
- How much is postage for a one time rental?
- Is there a fee for the delivery and return shipping?
- Can I change my shipping address?
- Can I receive my designer dress on the same day I order?
- How long will it take for my order to be delivered?
- Can I track my items?
- What if my rental period ends on a Sunday or a public holiday?
- How do I know you have received the dress that I returned to you?
- Are there late fees if I return my rental late?