To request a refund or exchange please pop your order in the post within 24 hours of delivery. To be eligible for a refund or exchange, the dresses in your order must be returned unworn, with the tags still intact. If you would like to request a refund or exchange for your order, please complete our online return request form by clicking here. If you have any questions regarding your order, please don't hesitate to email firstname.lastname@example.org
Articles in this section
- If my order has already been shipped can I still add a Back Up Dress?
- How do I make a change to my order after I have placed my booking?
- Can I wear both my back up and full priced dress?
- Will I be refunded for my back up dress if I don’t wear it?
- How long will it take for my order to be delivered?
- How do I cancel my order?
- How do I request a refund or exchange on my order?
- When will I receive my refund if I cancel the order?