Your refund will be processed within 2-5 business days from when your order is back in our warehouse. To be eligible for a refund, please ensure your order is returned to a yellow post box or Australia Post outlet within 24 hours of receiving the parcel. All items must have their garment tags attached. Please ensure you have filled out our online refund form here
Articles in this section
- How To Use Live Chat?
- How does the holiday package work?
- What is your policy with the returns of clearance dresses?
- How long will it take to process my refund?
- Can I sell you my designer dress?
- Where is your retail store located?
- I really liked the dress I tried on. How can I book it for my upcoming event?
- Can I request a dress or designer that is not featured on your site?
- What if the dress is lost or damaged beyond repair?
- How private is the personal information that I give to you?