We are happy to provide a refund or 110% store credit for clearance items if there is a fault with the item or if the sizing is incorrect. Please email firstname.lastname@example.org outlining your name and order number and that you would like to return your clearance item. We will advise the best method of returning your item and provide a link to our refund form. Please note, we do not accept change of mind returns.
Articles in this section
- How To Use Live Chat?
- How does the holiday package work?
- What is your policy with the returns of clearance dresses?
- How long will it take to process my refund?
- Can I sell you my designer dress?
- Where is your retail store located?
- I really liked the dress I tried on. How can I book it for my upcoming event?
- Can I request a dress or designer that is not featured on your site?
- What if the dress is lost or damaged beyond repair?
- How private is the personal information that I give to you?