We can confirm that no cancellation fees will be applied when cancelling a booking prior to 14 days before the start of your rental period.
However, cancellation fees will apply when cancelling your booking within 14 days of your rental period. Our Cancellation Policy Fees Schedule as below:
- If Cancelling Booking within 7 days prior to the requested Delivery Date: $10.95
- If Cancelling Booking between 7 days and 14 days before the requested Delivery Date:$7.95
Kindly note that all Cancellation Fees will be deducted from your Refund Amount.
Please click here to learn more about how to cancel an upcoming order.
If you have any questions, please feel free to contact a member of our Customer Happiness team at firstname.lastname@example.org or simply click on the 'Live Chat' icon you see in the bottom right-hand corner of the screen.