FAQs

GC Premium FAQs

• What if styles from my $99.00 subscription box doesn't fit?
• When Will My GC Premium Box Be Delivered?
• Can I pause my GC Premium subscription?
• Can I wash my GC Premium items?
• Do you refund unworn items from my GC Premium box?
• Can I change the items in my GC Premium box before dispatch?

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GETTING STARTED

• What is GlamCorner?
• How does the online ordering work?
• Can you guarantee the authenticity of the garment?
• How does the 'Backup Dress' work?
• How does your 'Try On' service work?
• How long can I rent a designer dress from GlamCorner for?

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DELIVERY

• Can I change my shipping address?
• Do you deliver Australia-wide?
• Do you deliver to PO Boxes?
• Do you provide international shipping?
• What if I’d like to get my designer dress today?
• Do you deliver on weekends?

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ORDERING & PAYMENT

• How long should I order my On Demand style before my scheduled event?
• How many garments can I rent at any one time?
• When will my credit card be charged?
• What payment method does GlamCorner accept for hiring designer dresses?
• How does Afterpay work?
• How do you filter?

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MY ACCOUNT

• What is my account?
• Do I need to have an account to rent from GlamCorner?
• How can I change my password?
• How do I update my details on my account?
• How do I create an account? How do I become a registered customer?

STORE CREDITS

• Do I need to have an account to earn store credits?
• When do I get store credits?
• When can I redeem my store credits?
• Can I donate my store credits to my friend or family member?
• How do I redeem my store credits?

GENERAL

• Will fees apply if I want to Cancel my Rental Booking?
• How To Write A Review
• How do I unsubscribe from your newsletter?
• How To Use Live Chat?
• How does the holiday package work?
• What is your policy with the returns of clearance dresses?

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