FAQs

GC Premium FAQs

• Can my friends and family also join GC Premium (beta)?
• Can I cancel my GC Premium Membership?
• Which items can I rent with GC Premium (beta)?
• What do I get for my $149/month membership fee?
• What do I get for my $99/month membership fee?
• What is GC Premium (beta)?

GETTING STARTED

• What is GlamCorner?
• Does GlamCorner have a physical shop?
• How does the online ordering work?
• Can you guarantee the authenticity of the garment?
• How does the 'Backup Dress' work?
• How does your 'Try On' service work?

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DELIVERY

• Can I change my shipping address?
• Do you deliver Australia-wide?
• Do you deliver to PO Boxes?
• Do you provide international shipping?
• What if I’d like to get my designer dress today?
• Do you deliver on weekends?

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ORDERING & PAYMENT

• How long should I order my dress before my scheduled event?
• How many garments can I rent at any one time?
• When will my credit card be charged?
• What payment method does GlamCorner accept for hiring designer dresses?
• How does Afterpay work?
• How do you filter?

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MY ACCOUNT

• What is my account?
• Do I need to have an account to rent from GlamCorner?
• How can I change my password?
• How do I update my details on my account?
• How do I create an account? How do I become a registered customer?

STORE CREDITS

• Do I need to have an account to earn store credits?
• When do I get store credits?
• When can I redeem my store credits?
• Can I donate my store credits to my friend or family member?
• How do I redeem my store credits?

GENERAL

• How To Write A Review
• How do I unsubscribe from your newsletter?
• How To Use Live Chat?
• How does the holiday package work?
• What is your policy with the returns of clearance dresses?
• How long will it take to process my refund?

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