FAQs

GC Premium FAQs

• How do I upgrade to $149/month?
• Are gift cards refundable?
• Do gift cards expire?
• What happens when my gifted month(s) end?
• Do I get charged if my recipient continues her membership past the gift card dates?
• How does my GlamCorner Premium gift subscription work?

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GETTING STARTED

• What is GlamCorner?
• How does the online ordering work?
• Can you guarantee the authenticity of the garment?
• How does the 'Backup Dress' work?
• How long can I rent a designer dress from GlamCorner for?
• How much does it cost to hire a designer dress online from GlamCorner?

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DELIVERY

• Can I change my shipping address?
• Do you deliver Australia-wide?
• Do you deliver to PO Boxes?
• Do you provide international shipping?
• What if I’d like to get my designer dress today?
• What happens if I am out when you deliver?

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ORDERING & PAYMENT

• How long should I order my On Demand style before my scheduled event?
• How many garments can I rent at any one time?
• When will my credit card be charged?
• What payment method does GlamCorner accept for hiring designer dresses?
• How does Afterpay work?
• How do you filter?

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MY ACCOUNT

• What is my account?
• Do I need to have an account to rent from GlamCorner?
• How can I change my password?
• How do I update my details on my account?
• How do I create an account? How do I become a registered customer?

STORE CREDITS

• Do I need to have an account to earn store credits?
• When do I get store credits?
• When can I redeem my store credits?
• Can I donate my store credits to my friend or family member?
• How do I redeem my store credits?

GENERAL

• Where is your retail store located?
• Will fees apply if I want to Cancel my Rental Booking?
• How To Write A Review
• How do I unsubscribe from your newsletter?
• How To Use Live Chat?
• How does the holiday package work?

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