GC Membership Plans
Reserve Items
- How do I reserve items?
- What does “Reserve Items” mean?
- When can I start reserving items?
- How many items can I reserve?
- What if I have no slots open?
- How long will my items be reserved for?
How do Membership Plans work?
- What is GC Membership?
- Why can't I book my Membership box in advance?
- What if I don't use my GC Membership for a few months?
- What collections are included in the Lite, Premium or Ultimate Plan?
- Can I exchange an item in my GC Membership box?
- Which styles can I select with a GC Membership?
My First Box
- How do I know my code was successfully applied to my GC Membership?
- If one of the styles from my GC Membership box doesn't fit, can I swap it?
- When can I build my new box?
- Do you refund unworn items from my GC box?
- Can I change the items in my GC Membership box before dispatch?
- How do I build my first GC Membership Box?
Shipping and returns
Account Changes
- How do I reactivate or renew my Membership?
- Do I need to have an account for GC Membership?
- How many items are in my GC Membership box?
- How do I update my membership payment details?
- Can I switch my Membership Plan?
- Will my discount still be in my account after I pause my GC Membership?